Privacy Policy
Northland Wealth Management Inc.
Last revised: April 2026
1. Our Commitment to Your Privacy
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Northland Wealth Management Inc. ("Northland," "we," "our," or "us") is an independent, family-owned multi-family office registered as a Portfolio Manager with the Ontario Securities Commission, with passport registration in British Columbia, Alberta, Saskatchewan, and Quebec. We are headquartered in Oakville, Ontario, with a second office in Calgary, Alberta.
We are committed to protecting the privacy and confidentiality of the personal information entrusted to us by our clients, prospective clients, website visitors, and other individuals. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information through our website (northlandwealth.com), our client relationships, and our business operations.
We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), the Alberta Personal Information Protection Act (PIPA), Canada's Anti-Spam Legislation (CASL), applicable provincial privacy legislation, and the securities regulations that govern our operations as a registered Portfolio Manager.
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2. What Is Personal Information?
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Personal information is any information about an identifiable individual. It does not include aggregate or anonymized information that cannot be associated with a specific person, nor does it include business contact information used solely for the purpose of communicating with an individual in a professional capacity.
The types of personal information we may collect include:
Information You Provide Directly
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Contact details: name, address, email address, telephone number
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Financial information: income, net worth, assets, liabilities, investment holdings, tax information, banking details
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Identification documents: date of birth, social insurance number, passport or driver's licence information (collected as required for regulatory purposes)
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Employment and business information: occupation, employer, business ownership details
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Family information: marital status, dependents, beneficiaries, family structure (collected in the context of financial and estate planning)
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Investment profile: risk tolerance, investment objectives, time horizon, investment knowledge and experience
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Communications: correspondence, meeting notes, telephone recordings (if applicable), and information submitted through our website contact form or newsletter signup
Information Collected Automatically Through Our Website​
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Device and browser information: IP address, browser type and version, operating system, device type
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Usage data: pages visited, time spent on pages, referring URL, clickstream data
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Cookies and similar technologies: see Section 8 (Cookies and Tracking Technologies) for details
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3. Why We Collect Personal Information
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We collect and use personal information for the following purposes:
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To provide our services: portfolio management, financial planning, estate planning, tax coordination, family governance guidance, and other services we offer to client families.
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To meet regulatory obligations: Know Your Client (KYC) requirements under National Instrument 31-103, anti-money laundering and anti-terrorist financing obligations under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA), tax reporting requirements, and other obligations imposed by securities regulators and law enforcement.
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To communicate with you: responding to inquiries, providing account updates, delivering our newsletter (The Artisan), and sending service-related communications.
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To manage our client relationships: maintaining accurate records, conducting suitability assessments, monitoring portfolios, and coordinating with your other professional advisors (with your consent).
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To improve our website and services: analyzing website usage patterns, diagnosing technical issues, and enhancing our online content.
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To protect against fraud and unauthorized activity: verifying identity, detecting suspicious transactions, and maintaining the security of our systems and client accounts.
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4. Consent
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We obtain your consent before or at the time we collect, use, or disclose your personal information, except where permitted or required by law to act without consent (for example, to comply with a court order, regulatory requirement, or to prevent fraud).
In most cases, we rely on express consent, which you provide when you enter into a client agreement, complete our Know Your Client documentation, submit a contact form on our website, or subscribe to our newsletter. In some cases, your consent may be implied by your actions, such as continuing to browse our website after being presented with our cookie consent banner.
You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent to the collection or use of certain personal information may limit our ability to provide services to you. If you wish to withdraw consent, please contact our Privacy Officer (see Section 12).
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5. How We Protect Your Information
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We take the security of your personal information seriously. We have implemented physical, technical, and administrative safeguards designed to protect personal information from unauthorized access, disclosure, copying, use, or modification. These include:
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Access controls:personal information is accessible only to authorized employees and service providers who require it to perform their duties. We apply the principle of least privilege across all systems.
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Encryption: sensitive data is encrypted in transit and at rest using industry-standard protocols.
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Multi-factor authentication: required on all firm systems that hold client data.
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Employee training: all staff receive privacy and cybersecurity training and are required to comply with our internal privacy and information security policies as a condition of employment.
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Physical security: client files and workstations are secured with access controls, clean desk policies, and secure document disposal procedures at both our Oakville and Calgary offices.
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Vendor oversight: we assess the security practices of third-party service providers who handle personal information on our behalf and require contractual commitments to protect that information.
No method of transmission or storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
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6. When We Disclose Personal Information
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We do not sell, rent, or trade your personal information. We may disclose personal information in the following circumstances:
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To service providers: we may share personal information with third-party service providers who assist us in delivering our services, including our portfolio reporting platform, our custodian(s), our client relationship management system, and our accounting system. These providers are contractually required to protect personal information and use it only for the purposes for which it was disclosed.
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To your other professional advisors: with your consent, we may share relevant information with your lawyers, accountants, tax advisors, insurance advisors, and other professionals involved in your financial affairs.
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To regulators and law enforcement: we may disclose personal information as required by law, regulation, court order, or government request, including disclosures to the Ontario Securities Commission, FINTRAC, the Canada Revenue Agency, and other regulatory bodies.
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In connection with a business transaction: if Northland is involved in a merger, acquisition, or sale of assets, personal information may be transferred to the acquiring entity, subject to the requirements of applicable privacy legislation.
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7. How Long We Keep Personal Information
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We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal and regulatory obligations, and to support the administration of our business. Retention periods are determined by the nature of the information and the applicable legal requirements.
Securities regulations require us to retain certain client records for a minimum of seven years following the termination of a client relationship. Anti-money laundering regulations require retention of certain records for at least five years. Where no specific retention period is prescribed, we retain personal information for as long as reasonably necessary and then securely destroy it.
Website usage data collected through cookies and analytics tools is retained in accordance with the retention periods described in our Cookie Policy.
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8. Cookies and Tracking Technologies
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Our website uses cookies and similar technologies to provide core functionality, analyze site usage, and improve your experience. We do not use cookies to serve targeted advertisements.
When you first visit our website, a cookie consent banner allows you to accept, deny, or customize your cookie preferences. Your preferences are stored and applied on subsequent visits. You may change your preferences at any time through the cookie settings icon on our website.
Types of Cookies We Use
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Strictly Necessary Cookies: required for the website to function properly. These cannot be disabled. They include session management, security features, and consent preference storage.
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Analytics Cookies: help us understand how visitors interact with our website by collecting usage data in aggregated, anonymized form.
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Functional Cookies: remember your preferences (such as language or region) to provide a more personalized experience.
We do not use advertising or marketing cookies. We do not engage in interest-based advertising or retargeting through our website.
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9. Third-Party Websites and Services
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Our website may contain links to third-party websites, including those of our service providers, regulators, industry organizations, and media outlets. These websites are not governed by this Privacy Policy. We encourage you to review the privacy policies of any third-party website before providing personal information.
Our client portal is hosted by a third-party service provider. When you access the client portal through our website, you are subject to that provider's privacy and security practices in addition to our own.
10. Your Rights
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Under PIPEDA and PIPA, you have the following rights with respect to your personal information:
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Access: You have the right to request access to the personal information we hold about you. We will respond to your request within 30 days (or such shorter period as required by applicable law).
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Correction: You have the right to request correction of any personal information that is inaccurate or incomplete. Where a correction is made, we will notify any third parties to whom we have disclosed the information, where appropriate.
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Withdrawal of consent: You may withdraw your consent to the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions. We will inform you of the implications of withdrawal.
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Complaint: You have the right to file a complaint with the Office of the Privacy Commissioner of Canada or, for matters involving personal information collected in Alberta, with the Office of the Information and Privacy Commissioner of Alberta.
To exercise any of these rights, please contact our Privacy Officer using the information provided in Section 12.
11. Electronic Communications (CASL)
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We comply with Canada's Anti-Spam Legislation (CASL). We will not send you commercial electronic messages (such as our newsletter, The Artisan, or event invitations) without your consent. You may withdraw your consent and unsubscribe from our electronic communications at any time by using the unsubscribe mechanism included in each message or by contacting us directly.
Service-related communications (such as account statements, regulatory notices, and transaction confirmations) are not subject to CASL consent requirements and will continue as necessary to fulfill our obligations.
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12. How to Contact Us
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If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have a concern about how we handle personal information, please contact our Privacy Officer:
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Richard Scarisbrick, JD
Chief Compliance Officer and Privacy Officer
Northland Wealth Management Inc.
504 – 2010 Winston Park Drive
Oakville, ON L6H 5R7
Email: Info@northlandwealth.com
Telephone: 1.416.360.3423
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If you are not satisfied with our response to a privacy concern, you may contact:
Office of the Privacy Commissioner of Canada
Office of the Information and Privacy Commissioner of Alberta
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13. Changes to This Privacy Policy
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We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. When we make material changes, we will update the "Last revised" date at the top of this page. We encourage you to review this Privacy Policy periodically.
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Northland Wealth Management Inc. is registered as a Portfolio Manager with the Ontario Securities Commission, with passport registration under National Instrument 11-102 in British Columbia, Alberta, Saskatchewan, and Quebec. This Privacy Policy is provided for informational purposes and does not constitute legal advice. For legal questions about your privacy rights, please consult independent legal counsel.